The Tourist Office of the Pays de Figeac
The Tourist Office of the Pays de Figeac is an inter-communal Tourist Office supported by the Figeac Community.
We are a team of 12 permanent employees and we employ seasonal helpers.
The Tourist Office is involved in a “Qualité Tourisme” action, committed to the visitors, the community, the team and the tourist industry.
Our objectives are
•To fully satisfy the visitors
•To increase the efficiency of the team and ensure we are recognised by the tourist industry
•To set a lasting standard and provide the same service in all localities
Amongst other commitments towards our visitors we undertake to
•Provide an accessible and comfortable venue
•Give the best response to enquiries thanks to adequate knowledge of the territory
•Provide a warm and courteous welcome
•Answer letters and email within 24 hours
•Provide reliable information
•Deal with complaints within 72 hours not forgetting to follow them up.
The complete list drawn up by the state identifies 130 criteria which guarantee the quality of our dealings with our different partners.
It is our daily business!